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    Editorial Policy

    At BonusFinder, we help players around the world find the safest, smartest, and most entertaining places to play online. Whether you're just getting started or already a bonus pro, we make it easy to discover the best offers and casinos that suit your style, wherever you are.

    We believe in total transparency. You’ll always see how we rate sites, who’s behind our reviews, and how BonusFinder earns money, so you know exactly what to expect, every step of the way.

    Our Policy

    Our team is made up of experienced online gaming pros who know the global casino scene inside and out. Every review is hands-on, fact-checked, and built to help you explore bonuses, games, and trusted sites with total confidence.

    Not every casino earns our seal of approval, and that’s by design. If a site isn’t licensed, fair, and genuinely fun, it doesn’t make the cut. Only the best brands get listed on BonusFinder.

    Principles

    • You always get the full picture, no guesswork, no gaps.
    • From sign-up to cash-out, we experience everything like a real player would.
    • We combine real gameplay with verified third-party sources to keep our reviews honest, accurate, and genuinely helpful, no matter where you play.

    Independence

    • Our mission is to help you find trusted, high-quality places to play, no exceptions.
    • Every review is written by our expert team, free from outside influence.
    • Advertising or partnerships never affect how we rate or recommend sites.
    • We may earn a commission if you click a link, but it never impacts our reviews or scores.

    Factors That Go Into Our Review Process

    We take a close look at everything that makes an online casino great, good, just okay — or not worth your time. As industry experts, we know what matters, what to test, and what players around the world expect from a top-tier experience.

    Every casino featured on BonusFinder goes through a detailed, hands-on review process. We don’t just browse the site. We sign up, claim the bonus, play games, and test the payout process ourselves.

    We combine verified facts with real-world experience to give you a clear, unbiased view of every casino we rate.

    Before you place your trust in us, it’s important to know how we review the casinos we feature. There’s a lot that goes into it, but here’s what we focus on:

    Bonuses & Promotions

    Bonus Type & Size

    We measure how generous the welcome package is, including deposit matches, free spins, and no-deposit bonuses.

    • Excellent: Strong deposit match plus a meaningful no-deposit or free spins.
    • Good: Solid deposit match plus free spins or a small no-deposit.
    • Average: Standard deposit match; free spins exist but are modest and require a deposit.
    • Weak: Small deposit match and/or free spins; no no-deposit.
    • Poor: Minimal welcome bonus or only free spins; no no-deposit.

    Wagering Requirements

    We check how fair the wagering requirements are. A wagering requirement is how many times you must bet the bonus before withdrawing winnings, the lower is better.

    • Excellent: 20× or less
    • Good: 25–35×
    • Average: 40–50×
    • Weak: 60–70×
    • Poor: Over 70×

    Game Restrictions

    We look at which games count toward clearing bonuses and how inclusive the rules are.

    • Excellent: Slots count fully, table games contribute meaningfully (≥10%), only niche exclusions.
    • Good: Slots count fully, some table/live games contribute, few popular titles excluded.
    • Average: Slots-only; several popular titles excluded.
    • Weak: Narrow eligible list; many top games excluded.
    • Poor: Very limited; most popular games excluded.

    Bonus Validity

    We measure how long you have to use the bonus before it expires. Longer timeframes are more player-friendly.

    • Excellent: 30+ days
    • Good: 14–29 days
    • Average: 7–13 days
    • Weak: 3–6 days
    • Poor: Less than 3 days

    Ongoing Promos

    We check what’s offered beyond the welcome bonus. How frequent, fair, and transparent the promotions are.

    • Excellent: Weekly offers with fair wagering (≤25×), regular tournaments/boosts/free spins/credits, clear terms.
    • Good: Consistent monthly cadence; mostly fair terms.
    • Average: Occasional promos; mixed fairness or unclear.
    • Weak: Rare or gimmicky, weak clarity.
    • Poor: Only the welcome bonus, nothing ongoing.

    Loyalty Program

    We evaluate the loyalty scheme. How easy it is to earn rewards, what the perks are, and whether rewards have real value

    • Excellent: Clear earn/redeem, cashback or cash-equivalent perks, accessible tiers, no extra wagering on rewards.
    • Good: Mostly clear; decent cashback/benefits; mild gating.
    • Average: Exists but unclear or heavily point-based; real value only at higher tiers.
    • Weak: Opaque or cosmetic perks, slow earn.
    • Poor: Invitation-only or negligible value.

    Trust & Licensing

    Regulations vary worldwide, but our trust grades give you a clear, consistent way to understand safety and fairness. We combine license strength, operator conduct, and responsible gambling standards into one simple rating.

    • Excellent:Strong regulator license, transparent terms, fast payouts, robust RG tools, clean conduct record.
    • Good/Average:Mid-tier license, generally fair but with some clarity, payout, or complaint issues, basic RG.
    • Weak/Poor:Low-trust license or unclear legality, opaque terms, frequent complaints, minimal RG or sanctions.

    Game Options

    Library Diversity

    We measure how broad and up-to-date the overall game library is. A strong offering covers all major categories and adds new releases quickly.

    • Excellent: Very broad library across all game types; new releases arrive quickly.
    • Good: Strong overall library with only a minor gap.
    • Average: Solid but missing at least one major category or lacks depth.
    • Weak: Noticeably limited, few categories represented.
    • Poor: Minimal selection.

    Progressive & Special Modes

    We look at the availability of jackpot games and innovative play modes. More progressives and unique features signal stronger variety and appeal.

    • Excellent: Multiple major progressives plus modern special modes.
    • Good: Some progressives with several special modes.
    • Average: Few progressives or only basic modes.
    • Weak: Rare progressives, little innovation.
    • Poor: No progressives or special modes at all.

    Top-Tier Providers

    We evaluate the quality of game studios represented in the catalog. Having well-known providers alongside mid-size and indie studios ensures trust and variety.

    • Excellent: Many leading studios plus a mix of mid-size/indie providers.
    • Good: Most top studios present.
    • Average: Mixed catalog with notable gaps in big-name providers.
    • Weak: Only a few recognized providers.
    • Poor: Mostly unknown or in-house only.

    Live Casino Diversity

    We assess the depth of live dealer content. A strong live casino includes table staples, game shows, and flexible stake levels.

    • Excellent: Full spread of table games, game shows, and multiple stake levels.
    • Good: Broad core set with some variants.
    • Average: Core games only with limited variants and limits.
    • Weak: Very small live casino offering.
    • Poor: No live casino.

    Game Info & Transparency

    We check how clearly game information is displayed, including RTP (return-to-player) stats and rules. Easy access to accurate info improves fairness and trust.

    • Excellent: RTP and key stats shown directly in-lobby, plus clear rules.
    • Good: Full info available with one click.
    • Average: Partial or inconsistent information.
    • Weak: Sparse info; often requires external search.
    • Poor: No meaningful info provided.

    Payments & Withdrawals

    Deposits & Withdrawals Coverage

    We check how many payment methods are supported for deposits and withdrawals, and how reliable they are.

    • Excellent: Wide range of local and global methods, high acceptance, fast e-wallets/instant bank, no “deposit-only” traps.
    • Good: Strong coverage but a few gaps (missing popular method, some deposit-only options).
    • Average: Standard set with noticeable gaps; limited withdrawal options.
    • Weak: Few reliable methods, often just slow bank wires.
    • Poor: One or two unreliable options only.

    Speed & Transparency

    We evaluate how fast payouts are processed and how clearly the casino communicates timelines. Transparency reduces uncertainty and complaints.

    • Excellent: Payouts within 24–48h (including weekends), clear timings per method, consistent record.
    • Good: Usually 1–2 business days, mostly clear info, rare issues.
    • Average: 2–4 days, occasional pending delays, fragmented info.
    • Weak: 4–7 days, frequent delays, vague or hidden info.
    • Poor: Over a week or repeated holds, misleading info, high complaints.

    User Experience

    Performance & Navigation

    We test how fast and stable the platform runs, and how easy it is to find games or promotions. Smooth loading, stable play, and clear navigation are key.

    • Excellent: Lightning-fast loads, stable play with no crashes, smooth resume. Clear categories, strong search, and filters that make games and promos easy to find.
    • Good: Mostly smooth, with only minor hiccups (5–8s loads or small glitches). Good search/filters; promos within one click.
    • Average: Occasional lag, spinners, or timeouts. Basic search/filters; promos scattered.
    • Weak: Frequent lag/freezes, periodic crashes. Hard to find games/promos; poor categorization.
    • Poor: Regular crashes, long stalls, broken structure where users must hunt.

    In-Game & Mobile Experience

    We look at how well games run once launched and how polished the mobile experience is. Stable gameplay and responsive design ensure accessibility across devices.

    • Excellent: Stable fullscreen play, quick panel, remembers past games, smooth portrait/landscape, consistent lobby return. Mobile layouts responsive with large touch targets, sticky nav, strong PWA/native app, biometric login, seamless resume.
    • Good: Solid overall, just minor quirks or a few cramped screens.
    • Average: Occasional layout issues, slow restore, or viewport jumps. Usable but cramped.
    • Weak: Frequent glitches, unresponsive controls, desktop-first design needing pinch-zoom.
    • Poor: Broken scaling, unreliable controls, many flows unusable on mobile.

    Customer Support

    Availability & Access

    We check how easy it is to reach human support, what channels are available, and whether local language coverage exists.

    • Excellent: 24/7 live chat plus email (phone optional), fast human handoff from bot, local languages covered, clear hours.
    • Good: Extended live chat (16–20h) plus email, decent language coverage.
    • Average: Limited-hours chat or email-only but responsive; English-only in non-English markets.
    • Weak: Email/webform only, slow live chat hours, poor language fit.
    • Poor: No reliable human support channel or routinely unavailable.

    Speed & Transparency

    We test how fast issues are resolved and how clearly the process is communicated through FAQs, help centers, or ticketing systems.

    • Excellent: Chat replies within 1 minute, email within 2 hours, many cases resolved at first contact, clear ETA and ticket tracking. Help center is searchable, localized, and includes promo/SC redemption info, with incident/status page.
    • Good: Chat replies 1–3 minutes, email same day, simple cases resolved quickly. FAQ coverage strong and linked to promos.
    • Average: Chat replies 3–5 minutes, email within 24h, multiple touches needed. Basic FAQs with scattered promo help, limited localization.
    • Weak: Chat 5–10 minutes, email 24–48h, frequent escalations. Sparse or outdated articles, unclear processes.
    • Poor: Chat >10 minutes or frequent timeouts, email >48–72h, unresolved loops. No meaningful help center or hidden rules.

    Editorial Independence & Trust Standards

    At BonusFinder, we believe trust is everything, especially when real money is involved. That’s why our casino reviews, rankings, and recommendations are based entirely on hands-on testing, expert insight, and strict internal standards.

    We never let commercial partnerships influence what we say, and we proudly stand behind every review we publish.

    Here’s how we keep things transparent and focused on you:

    • We feature operators that are fully licensed by a recognized gaming authority or legally operate as social casinos, no exceptions.
    • Our team signs up, deposits, claims the bonus, and plays, just like a real player would. To give you an honest look at how each casino performs.
    • Our content and rankings are independent from our business partnerships. Reviews can’t be bought, and we make sure of that.
    • If a casino doesn’t meet our criteria, it doesn’t get listed. It’s that simple.
    • Our team brings years of hands-on experience in online gambling. We use it to evaluate casinos with clarity, consistency, and depth.
    • We do the work so you can make smarter, safer choices, and have more fun, with fewer surprises.

    How We Maintain Trust Standards

    • We only recommend casinos that support safe, controlled play through tools like deposit limits, time reminders, and self-exclusion options.
    • Our ratings are based on real-world testing and player-focused standards, not what benefits the casino.
    • Our editorial team monitors the global gambling market to ensure every review reflects the latest updates, features, and regulations.
    • No hidden agendas, no paid placements, and no fluff, just facts that help you play smart.

    BonusFinder was built to give you clarity and confidence, not marketing hype. Everything we share is grounded in real research, not sales tactics.

    Fact-Checking & Correction Process

    Accuracy isn’t optional; it’s the foundation of everything we publish. Whether you’re reading a casino review, a bonus guide, or a how-to article, you can count on the information being fact-checked, expert-led, and up to date.

    We want you to feel confident that what you’re reading is not just helpful, it’s correct.

    Here’s how we make sure every detail is verified:

    • All content is created by gambling industry professionals with deep knowledge of global casino markets, betting platforms, and gaming regulations.
    • Each article is reviewed by a dedicated fact-checker who verifies licensing, bonus terms, game availability, and promotional conditions.
    • We cross-reference every claim with official casino sites, licensing authorities, and real player feedback to ensure accuracy and completeness.
    • We regularly review and refresh our content to reflect new promotions, policy changes, and feature updates, so you’re never left with outdated information.

    Ongoing Content Reviews & Updates

    At BonusFinder, we regularly review and update our content to reflect the latest bonuses, promotions, and regulatory changes, wherever you play. If an operator updates its terms, we revise our reviews and articles to ensure everything stays accurate and reliable.

    If you spot something that looks outdated, let us know. You can reach us through our contact form or by emailing luciano.passavanti@bonusfinder.com. We’ll review the details and make any necessary corrections quickly, because staying accurate isn’t just important, it’s part of our promise to you.

    Meet Our Team

    Our team includes former professional players, casino and sportsbook insiders, and compliance advisors. We handle everything in-house and put our expertise into every review and recommendation.

    Our Use of AI & Data-Driven Insights

    At BonusFinder, we combine the power of advanced AI tools with real-world gambling expertise to deliver smarter, faster, and more accurate insights. While we use AI to support research and spot trends, every review, article, and recommendation is still written by our expert team, because nothing replaces firsthand experience.

    How We Use AI in Our Research

    • We track bonus trends, player preferences, and industry shifts using tools like ChatGPT and Grok. That way, our content stays timely, relevant, and in tune with what players actually care about.
    • We use AI-driven tools to analyze bonus structures, return-to-player (RTP) rates, and real player reviews, helping you find more value without having to dig through clutter.
    • We monitor global gambling regulations with automated tools to stay on top of changes in licensing, compliance, and legal frameworks, across all active markets.
    • We streamline time-consuming tasks like collecting licensing info, bonus terms, and game specs. That frees us up to focus on what really matters: testing, reviewing, and helping you have a better experience.

    What AI Does Not Do

    While we use AI tools to support research and improve accuracy, we never use AI to write our reviews, rankings, or casino recommendations. Everything you read on BonusFinder is written by real people with real experience, not generated by a bot.

    Our team includes professional players, industry analysts, and experienced writers who have spent years working with online casinos and sportsbooks.

    Each piece of content is based on firsthand testing and personal insight, from claiming bonuses and verifying terms to playing games and testing withdrawals.

    We believe the player's experience always comes first. And no AI can replace the value of hands-on evaluation, real gameplay, and expert judgment, the way real players review real casinos.

    Data-Driven Decision Making

    At BonusFinder, our goal is to help players everywhere make smarter, safer choices. That’s why we rely on real data and hands-on testing, not assumptions or marketing claims, to create reviews that are fair, transparent, and truly useful.

    Here’s how we back every rating with real evidence:

    • We calculate the actual value of welcome offers using clear, consistent formulas, so you know what you're getting before you play.
    • We test support responsiveness, monitor payout timelines, and collect player feedback to highlight casinos that treat users right.
    • We review return-to-player (RTP) rates, volatility levels, and game provider reputations to surface the highest-quality titles — not just long lists of games.

    How We Earn Money

    BonusFinder is a free, independent casino comparison site. We partner with licensed operators through affiliate links, which means we may earn a commission if you sign up and claim a bonus through one of our links. It never costs you anything extra, and it doesn’t affect how we rate or review operators.

    How Affiliate Partnerships Work

    • Every operator we feature must meet strict safety, fairness, and legal standards, with no exceptions.
    • Payments and partnerships never influence our scores or recommendations.
    • These partnerships allow us to publish unbiased reviews, in-depth bonus analysis, and responsible gambling resources, at no cost to you.

    Commitment to Transparency & Player Trust

    At BonusFinder, everything we publish is designed to help you make informed, confident choices. We don’t just review casinos; we hold them to a higher standard. Our goal is simple: give players the facts, without the fluff.

    Here’s how we keep it honest:

    • Editorial independence — All content is written and fact-checked by experienced gambling professionals who focus on what matters to players, not what benefits casinos.
    • Unbiased bonus analysis — We break down offers using real data, so you always know the true value before you sign up.
    • Player-first approach — We prioritize your experience by delivering accurate, up-to-date information on the sites we recommend, with no shortcuts or sales spin.

    We don’t sell rankings or cut corners, just clear, honest reviews built to help you play smarter, wherever you are.

    Contact Us

    If you have questions about our editorial standards or spot something that needs updating, we want to hear from you. You can reach us anytime through our contact form, or by emailing luciano.passavanti@bonusfinder.com.

    We’ll review your message and respond promptly, because accuracy, transparency, and player trust are always our priority.